"Excellent service so far. Plenty of viewings which hopefully will bring us to a sale very soon. (Great Barr sales office) Mr and Mrs White "
"Claudia (Great Barr sales) has been helpful and friendly. Amy "
"Claudia (Great Barr sales office) was friendly and helpful and was a pleasure to deal with. Diane"
"Excellent support and customer service (Tamworth office) Mr Dudley"
"Very quick response from the surveyor (Martin Woodhead) when I emailed him a question. Thanks Jacqui"
"We have had the most amazing service from April and greens (Walmley office) will highly recommend Regards Lyn "
"Matt (Sutton office) is so helpful, he takes the pressure of me. Excellent service. N Marsh "
"Dear Ann (Tamworth sales offices) Many thanks for your hard work and efforts during the lengthy sale process. New in post, you made a bumpy process bearable! Thank you for your good sense, fortitude and pleasant and positive communication. Greens are very lucky to have you in the team. Thank you for your patience and kind help and assistance. Enjoy spending your voucher! Thank you Nicola"
"Hi Claire, (Tamworth Office) As you well know we successfully completed the sale of our house on 21st July and wanted to personally thank you and your team for the outstanding service you have all provided. I was warned by several people that moving house would be a complete headache, truthfully we found it relatively straight forward and we knew you were only a phone call away. As one chapter finishes our new chapter starts, all thanks to you guys. We will certainly recommend Greens to all our friends & family. Very best wishes to you Kind regards Darren & Michaela "
"We've been really please with the level of service offered by Green and Co (Customer Service Team) and are looking forward to working with you to find our next house. Joe"
"To Jacquie (Sutton Sales) Just a little note to say thank you for your help and support. we couldn't have done it without you! Tom and Louise "
"Always feel very "looked after" by Sandra (Lettings) She is a very effective and efficient communicatorand so helpful and approachable "
"So pleased with the lettings service from Gary as always. Very professional and thorough. Thank you. E Wills "
"We have been more than pleased (April - Walmley office) with the patience and help from you. Thank you x Wendy"
"Jacqui (Sutton Coldfield) was most helpful in securing a deal on a property for me. Steve"
"Exceptional and so professional, thank you deeply Jane (Branch Manager Four Oaks) to both you and your team. You should be proud! Regards Mr B and family"
"April (Manager Walmley office) is an absolute star. Lyn "
"I have found Claudia, Elton and Sophie to have been extremely efficient, effective and professional throughout the short process of successfully selling my property. I would highly recommend the team at Great Barr (sales) Jag "
"Really pleased with how swiftly Claudia (Great Barr sales) is dealing with my application and queries. Very happy customer. Thank you. Emna"
"Considering we are living the other side of the world, I am more than impressed with the efficiency and excellent communication from Green & Co (Great Barr sales) Lyn "
"Remi has been a great contact, responds very quickly and this has allowed us to secure the property we needed, Great service !! :-) Barry "
"Staff really great at Tamworth office, professional, helpful & excellent service. Martin and Nicola"
"Thank you for handling the sale of my house (Boldmere office) so quickly in fact in a few days of it going on the market. I was impressed by your efficiency and updated all through the process. Gloria"
"Very thorough and excellent communication. (April Haddock, Manager, Walmley) Will certainly be my go to estate agents. "
"I bought and sold through Green & Co and both offices (Sutton and Boldmere) were excelllent, I could not fault them. Terrific service, many thanks to all concerned. Simon"
"Although Carole Barnes (Great Barr sales office) is not a contract chaser, she was my absolute superstar when I needed help with obtaining documents from the seller to give to his Solicitor. Without her help, I can categorically confirm that the buyers' would not be moving today! Thanks Jacqui "
"To Jacquie (Sutton sales) Just a little note to say thank you for your help and support. we couldn't have done it without you! Tom and Louise "
"I have not bought or sold via green and co (Boldmere office) but they have always been considerate in my search and are much more personable than other agents I have dealt with. Jay"
"The Team at Greens (Sutton Sales) handled our sale and purchase very professionally. After being in a chain, with another agent, that collapsed last year, the 'Green Team' were very sensitive to our needs. We would use Greens again, they don't just sell houses, people move with Greens!"
"Dear Sophie (Great Barr office) Your service is beyond excellent, and your patience with us very much appreciated. Thank you! Kind regards Maria "
"To the fabulous team at Green and Company (Sutton Sales) Thank you so much for everything you have all done for us. You are all amazing. Totally first class. Thanks again. Anna, Paul, Emily, Hewtson xxx ps enjoy the chocs! "
"To All at Green and Co (Sutton office) Thank you all very much for your help and support during the sale. It has been a pleasure dealing with all of you. Kind regards Jo and Mathew. "
"To All at Greens (Castle Bromwich office) Thank you all so much for all your help with the sale of my house. You really helped reduce my stress levels! A special thank you to Julie who dealt with the majority of my phone calls and questions - sorry! All the best and thank you once again. Sally "
"To All the staff (Castle Bromwich office) Thank you for everything, ill leave you in peace now "ha ha" Best wishes Russell "
"To All of you (Castle Bromwich office) thank you so much for your help in helping with the purchase of my first home! You are all so helpful. Elizabeth and Isaac "
"Lindy & the team (Boldmere Office) went above and beyond my level of expectation - dealt with everything the same day and kept me informed throughout the process. Would not hesitate to recommend to others or use their services again. Matt "
"Hi Lindy (Boldmere office) Many thanks for your help with Goldieslie Road and Fir Tree Grove – excellent service from start to finish and I’m a very satisfied customer and the survey I did reflects this. Can you also pass on my thanks to Kerry. I’ve sold my home and am on the move to Shenstone but unfortunately out of your area otherwise the work would have come your way Lindy! Regards, Matt "
"We will totally recommend Greens Sutton to anyone we know who wants to put their house on the market â€“ Jacquie's whole team is a credit to her, professional, friendly and understanding. Jacquie was totally professional throughout the process and did everything with our familyâ€™s best interest at heart. She was patient and understanding and a great comfort at a stressful time. I wanted to say a huge thank you for all her help, support and determination in reaching the end of the sale of Preston Avenue. "
"I would like to thank Claire, Christian, Chris, Graham and Anne (Tamworth Office) for all the help and advise in selling Tamworth Road. The service i received was excellent all through the process. Thank you all. Kind regards Jane"
"Dear April, (Walmley Office) I just wanted to take the opportunity to thank you for everything you did to help our dreams of moving to a bigger family home a reality. When the chain started to grow making everything far more complicated you worked really hard to find out information, communicate up and down the chain and push things along. Every time I called the office you were always available to take my calls and I could rely on you to feed any new information you had back to me, sometimes on a daily basis. This level of communication was far superior to any of the other professional bodies involved. It became towards the end a very stressful time but knowing that you were doing everything you possibly could each day eased things. Andrew and I will be recommending you to all of our friends and family in the future. Thank you again. Best regards Jemma "
"Hello Everyone (Four Oaks office) Well it seems we may have sold the house! Fingers crossed! As the irrepressible Becky said 'it will be gone before your trip' ... and it is Becky! We go on Monday, Nepal here we come! Jemma was a real professional and a pleasure to have in the house ... nailed it on price too which wasn't easy as it's a strange house! Jane you are so very thorough and I really appreciate that, you have done a great job negotiating the sale. I hope we have got it right and the sale goes through, my instinct says we have! You have an amazing Team which is a rare thing. Old fashioned values of care for the customer and total professionalism coupled with modern day relentless pursuit of your aims. Perfect! Plus I believe I got a good price for the house. Result! Although this is my informal 'thank you' to the main players in my sale; please forward this to Paul Ivens as you should be proud of how you operate and the excellent job you are doing. Many thanks and kindest regards Nicola "
"Thank you (Tamworth Sales Team) for all your help selling Longleat and helping us buy the bungalow. You have all been wonderful from start to finish. With thanks from Catherine and Margeret "
"Hi there I just wanted to send you all a note to say a massive thank you for all your hard work in getting our property sold. We couldn't have asked for a better team and your service has been brilliant. You are all fab! Thanks again Anna & Paul"
"To Everyone at Green and Co (Tamworth Branch) Thank you so much for all your help. Your customer service has been amazing. You have definitely gone above and beyond. Zoe and Andrew Johnstone PS Christian needs a medal. "
"To Jacquie and team (Sutton Sales) Just a small appreciation and thanks for all your support during Mom's move. you have provided 1st-class customer service. Thank you Margaret "
"Hi Sarah, (Great Barr Lettings) Thanks for the note and thanks for sorting out the payments and providing my details. I just wanted to write to let you know that I have been very impressed with the management service provided by Greens and yourself in particular. you have gone above and beyond on a number of occasions for which I am grateful. The service overall has been very professional, thorough and friendly. I would highly recommend your service in the future. I will most definitely be using your services again, no doubt when the tenants move out in the summer. Thanks, once again. Dal "
"Extremely pleased and satisfied with the 1st class professional service received from all staff at Green and Company (Tamworth office). Having previously sold properties, with varied experiences, I can state that the whole service provided by Green and Company was exceptional and very much appreciated. I will most certainly recommend Green and Company to friends and colleagues. Roger "
"I canâ€™t praise the Tamworth team highly enough, from the professional approach of Graham Hill, then Chris Skett showing potential buyers around to the constant contact about our house sale and where we were with the new house purchase. Linda Pelham was always happy to talk and follow up with everyone concerned in the sale and purchase of our new home. Christian Morden was outstanding I wish I could employ someone like him, he went above and beyond especially when we lost our first sale he got people round the very next day and we managed to sell the house to first time buyers with no chain that same day. Again just like Linda, Christian always let us know what was happening, he is a credit to your organisation. Paul "
"Dear all, This is just a quick thank you for you all for you support and help throughout 2016, for the various matters which you have managed for us - from lettings on our buy to let properties to our new house purchase, your efforts and patience throughout is hugely appreciated, so THANK YOU! We hope you all have a relaxing and joyful Christmas. Kind regards, Sunny and Tara ðŸ˜Š "
"To Jacquie and the team at Green's I would like to thank you for the support and help you have given us on the recent sale of our daughter Rachael's flat. it was brilliant knowing that we could turn to you for the information we needed to help support her. Our heart felt thanks for going above "the call of duty!" Regards Stephanie PS we would definitely recommend you!"
"Dear sirs. My wife and I wish to express our heartfelt thanks to your team at the Tamwoth office. A particular mention must go to Christian, who in our opinion, was more helpful with updates than our chosen solicitors. His knowlefge,friendliness and professionalism was outstanding. We would not hesitate in recommending your company and team to any other prospective clients. May we take this opportunity to wish you all a very happy Christmas, and prosperous new year. Thanks again. Chris & Jen"
"To April and Team (Walmley Office) We just wanted to say a huge thank you for all you have done for us in both the sale of our old house and the purchase of our new one. we know you did loads of chasing for us to make it possible for us to move in to the Eachelhurst house but we really appreciate all you have done! Many thanks Gill, Lewis, Alfie and Finlay x"
"Dear Paul and Lee I know that vendors are quick enough to point out the failings of Estate Agents when things seem slow or laboured however I wanted to take a moment to email you both on how excellent Matthew Tolley was at your Great Barr branch over the past few weeks. The buying/ selling process was fraught with complications and at all times I found Matthew cordial, open and a consummate professional. He always returned my calls, phoned when he had promised and responded thoughtfully and helpfully to all of my queries. Consequenty I would have no hesitation in recommending Green's as an Estate Agent to anyone out there wishing to buy or sell a property. Many thanks for a first class experience. Bernie"
"To April (Manager, Walmley office) Just to say many thanks for all you have done to make our house move go as smooth as possible! Without your help and advice our move would have been far more difficult than it was. Thanks again to you and your team. Dawn and Chris "
" Lettings Management Iâ€™m happy to say that all the maintenance issue that were raised were resolved rather fast. Thank you for being very proactive in getting it sorted out for us. Regards Christina"
"Dear Claire (Great Barr Lettings) Further to our conversation today I would like to inform Green & Co & the Landlord that I will be vacating on the 31st October. I would like to thank yourself, all the Team & Alex for always being available, courteous, friendly & so helpful during my stay here. I have thoroughly enjoyed living at this property, I will miss it immensely as I will the whole Green & Co Team, you have all being amazing even down to all the Contractors that I have had dealings with especially George who serviced & replaced the Boiler. It's been a pleasure. Regards Debbie "
"April and the team at Green's Walmley Thank you for all your help in the sale of our late relatives property. A first class service as usual. Regards B and G "
"To April Thank you so much for everything you have done over the last ten months. thank you for always being on the other end of the phone............ five times a week! Thanks Jenna"
"Dear Claire I would like to thank you and your team for their work in selling the above property. I would particularly like to thank Linda, as you know (through no fault of yours) the sale has not been without it's challenges without Linda we would still be running in treacle! Thanks again David"
"Greens have provided me with outstanding service! Absolutely faultless, they are a great team of polite, helpful, friendly professionals who made the entire process easy and stress free, in particular they went out of their way to assist with a dispute concerning a utility supplier, the quick response resulted in a successful outcome, thanks to the team. Highly recommended to anyone. A brilliant team - thanks for everythingâ€™"
"What a team! (Boldmere office) You have never let us down from start to finish, you were the best part of the link in our chain, by being honest, professional and 100% on the ball. I'm sure you've gone above and beyond for us just to help, we will always be grateful and truly appreciative of everything that you have done! Best wishes Toni and Phil "
"To Bernie Thanks for listening when i've needed to sound off! and keeping me calm! and thanks for all your help Best wishes Toni and Phil"
"Hi April (Walmley office) Hope you are well. We just wanted to drop you a line to thank you for the excellent job you and your team did in selling our house. We were really impressed with everything and hope we have the opportunity to recommend you to friends and family in the future. Kind regards, Kelly & Michael "
"Dear all (Tamworth Branch) Thank you so much for all of the help and assistence you have provided with both our house sale and purchase. it is very much appreciated! With love from Becky, Dave, Jacob and Maisie xxxx "
"To Lindy and the team at Greens, Boldmere Thank you for a efficient and friendly service through out the sale, we couldn't have done it without you. All the best for a happy and successful future. Tina and David "
"To all the team at Greens Boldmere Thank you for your kind, friendly and efficient service throughout the sale of our family home. With best wishes to you all. Barry, Tim and Wendy"
"To all at Greens Letting Agents Sutton Coldfield Office. Thank you for the way you dealt so professionally with the recent letting of our property. From start to finish it was handled with the utmost attention to detail from all of your team and your ease at helping us through the process from our first meeting to securing an excellent tenant so quickly and preparing all the paperwork and contracts so assuredly. Kindest regards, Mr D Hedge."
"Hi Jane firstly thank you so much for such a detailed response to my emailâ€¦â€¦ it was very much appreciated please tell your Seniors / Manager that your response alone has redeemed Green & Co in my eyes, so often companies dismiss comments and complaints with an attitude of â€œthank you for your email, we have taken your comments on board etc etcâ€ without actually listening to the client/ customer. your answered every one of my comments in great detail and with such eloquenceâ€¦..I am quick to complain when I feel I have not received the standard of service I expect, but I am equally quick to praise when I have, I particularly warmed to your paragraph assuring me there was no need to apologise to you, that was very sweet of you to say that Green & Co are extremely fortunate to have you as an employee, please make sure you forward this email on to your Line Manager as he/she needs to know your worth once again, thank you Jane kindest regards Carol "
"Hi Team (Walmley office) , Id like to thank you all as a whole for the great work you did selling my property. I think you will all agree especially April that none of us want to go through that pain again. As a team you were brilliant always trying every angle and giving us excellent advice when things were going wrong (i think about 10 times) thanks again ! We will be recommending you to everyone we know !! Lee "
"Dear Nicole, You wold not begin to believe how both relieved and delighted both my wife and I are at this moment after the offer placed for our property this morning. As you know the property had been on the market for some nine months, firstly from June until September with Paul Carr (Walmley), and then secondly with Burchell Edwards (Erdington) from September until the contract with them finishes this coming Wednesday 16th March. We had no viewings in the time with Paul Carr even though the property had, according to them, been matched with 249 potential buyers! To be fair to Burchell Edwards, they have sent about eight prospective buyers to view but one got the feeling that they were never really positive in their efforts. All that being said, they tried because we are purchasing a retirement flat through them and they at least have helped in that respect. So what can I say about Greens? We should have come to you in the first place, but we are all better-off with hindsight! From the very first meeting with Jonathan Kelly and just in a few days, contact with yourself and Kate Byrom by telephone has been a far more professional and efficient, friendly manner - thank you all from both Trish & me! I am not prone to romantic outbursts but after the news of the offer from you, I 'phoned Trish and whilst looking out into the garden, I spied two goldfinches and would you believe, a butterfly! Now that's got to be good? Thank you Greens. With grateful thanks, John Davies "
"Greens were very helpful, going above and beyond to help me find the perfect house to buy. Matt in particular was very understanding of my need and knew exactly what i was looking for, showing me a number of possible purchases and all done in a friendly, understanding and welcoming manner! "
"Hi Linda If you would be so kind as to forward this mail to the relevant parties. I would like to offer my sincere thanks for the service and help I received from both yourself and Christian. You have been extremely supportive, friendly and professional and I only wish I had sold my property through greens ( note to future self!) . Thank you again. Warm regards Claire "
"Hi Gary Thank you for the positive update. Gary, I trust your judgement and experience to be satisfied with the finished work and I am sure your time is precious so will not take up any more to meet on Friday - but thank you for offering. Thank you again for all your advice, help and management. All I can say is you're a 'STAR'!! Take care Barbara T. "
"Hello lovely people Firstly, thank you so much for all your help and support in selling our property - you have been truly wonderful! Thank you so much - you really are wonderful! Thanks Si and Toni"
"Hiya Gary Thanks for sorting that, il give them a call Thank you to everyone for your help over the past 6 months Kay "
"To Linda and Claire A very big thank you to both of you for all your help in buying Dene Cottage. We couldn't have done it without your help and persistence!! With our very best wishes. Helen and Mark"
"Hi I would like to highly recommend Green & Co agency to everyone who is looking for flat or house to rent or buy. I am really impressed with work that you've done and the help I've received from staff. Everyone is so kind and helpful in every way. In one week time I was already moved to my new place and every day I have some information about tenancy which was really impressed and useful. I hope I will stay with you as long as I need and one day hopefully I will buy one of the property using your help. Thank you once again for your help. Regards Adam Z "
"To the Green and Co Tamworth team Thank you very much for all your help, advise and support on the sale of our property, and also helping us to buy our new house. We are delighted. You are a beautiful and a GREAT team, god bless you all. Isabel, Nicholas, Maria and all the children"
"To the super team at Greens Thank you for all of the helpful and professional way that you sold our home. A special thank you to Linda who's weekly phone calls/messages kept me sane after the offer was accepted and the confident and common sense and "nothing that can't be sorted out" approach was very reassuring. Best wishes Jamie, Adrian and Elizabeth."
"Many thanks Sandra for all your efforts over the last few weeks and appreciate your prompt and courteous manner in dealing with the problemsâ€ "
"ï¿¼Feedback for our Auction Department How did you find selling through the West Midland Property Auction? I thought it was very good iâ€™m very impressed with it all Did you feel contact was enough for you to know what was happening with the sale in time listed? Yes definitely, I thought the team were very efficient and proactive throughout the whole process Would you recommend the WMPA as a route to sell? Yes definitely, I am very satisfied with the whole process, the team worked very quickly and was very efficient Are you happy with the price achieved? Delighted with the price achieved, over Â£50,000 more than we were expecting so couldnâ€™t fault anything "
"To Christian (Tamworth office) A super salesman. Have a good career, best wishes K To Linda (Tamworth office) A lady worth her weight in gold, best wishes K"
"Dear Gary (Lettings Management) I would like to thank you for all the excellent service you have offered during the last six months. All the services from you were efficient and outstanding. You have liaised with both us and the tenants well. We do appriciate all the work that you have done. Thank you very much and all the best. Regards J "
"The service I have received in relation to the letting of my flat has been exceptional, the team at Sutton have been so polite, friendly and helpful. All correspondence was responded to immediately and I had complete confidence & comfort knowing everything was in hand. They are both a credit to your company and I will most definitely be recommending Greens to friends & family. Thanks for everything, brilliant!" â€“ Miss H"
"FAO Sharon - Lettings Management Department Thank you once again Sandra for your prompt response and the detailed content, your thoroughness is very much appreciated. I have been extremely pleased with the service I have received from Greens and would have no hesitation in recommending you to friends and colleagues Kindest regards Carol "
"A big thank you to James and all the team at Green & Co Sutton Lettings. I was provided with a professional, helpful, friendly service which I would recommend to anyone â€“ Mrs Y"
"To everyone (Tamworth office) especially Linda for putting up with me this year!! Merry Christmas and happy New-Year. Kind regards K"
"To Claire and everyone at Greens Thank you for selling my house so quickly (twice :))) and at the asking price. You were all very professional and proactive in the sale and the help you provided securing our new home. Happy Christmas Thank you A"
Mr & Mrs R Streetly
"The whole team at Four Oaks are 'Absolutely Fabulous' I sent a card in saying they are 'Simply the best'! They all helped us such a lot, Alex the branch manager is very calm and we needed that as we had so many problems with the purchasers solicitors. Jonathan the valuer gave me confidence from the start and we would recommend them to EVERYBODY!!"
Mrs H, Tamworth
"Everyone was really helpful. Lisa your financial advisor was great at finding us the best possible deal on our mortgage."
Mr W, Vendor Tamworth Office
"Linda your sales progressor was outstanding, and very understanding about my personal situation and did everything in her power to help me. Clare the branch manager was also amazing and very helpful, as was Lisa your financial advisor. I would 100% recommend your services."
"Dear Mr Barry Hunn We are writing to express our thanks for the service we received from Adam Bettson for the way he handled our mortgage application, and supported us through many hurdles! We feel Adam exceeded expectations, was a constant support to us during this uncertain and stressful process, investing a lot of time and effort through our complicated mortgage application. Adam was always approachable, friendly and there if we needed him, and we feel without him our new mortgage would not have been possible. We would not hesitate to recommend Adam to those we know requiring a mortgage. Yours Sincerely Lisa & Peter"
"Dear April Thank you so much for giving us answers when know one else would and keeping us sane when it was all going wrong. You went above and beyond the call of duty and were always a positive voice on the ned of the phone. We sincerely appreciate it. Best wishes Saran and Colin K"
"The personal service received from Greens has been great. The team have been very quick to respond to my queries and thorough when providing information. They have remained personable and friendly throughout and I've been really happy with their letting service" - Andrew, landlord of Gresley, Tamworth"
"To Jacquie A big thank you for all of your help and efforts with Fledburgh Drive! It's now all plane sailing (fingers crossed) You have been brilliant. Thanks T x"
"To Jacquie and team Thank you for all your help - i'm recommending you to everyone I know that's moving!! Kind regards M"
"Dear Jacquie A quick message to say how much we appreciate all your help and advice over the last few months in finally achieving our move from Monkseaton. Your energy and support in tackling the upsets along the way have been greatly valued. Thanks to your team who have been very positive in handling our queries. It's wonderful to be settling in to my new home - not sure when we'll finish unpacking! Our best regards S and N"
"Hi Claire and your team. Would just like to say a really big thank you for selling my house. The service was professional but yet also friendly. This was the case from the initial valuation through to completion. Thank you again. This was the second time I have used Greens to sell a property, and I will certainly do so again. Rob "
"Dear Paul, I am writing to compliment your team at the Four Oaks branch of Greens. I have sold a few houses with different estate agents and always been left wondering what my fee is spent on and have been left feeling quite underwhelmed by the level of service offered for what is often a very expensive fee. However my experience of selling my home through your team at Four Oaks has been quite different and I have been left feeling that my money is being well spent!! I firstly contacted the branch to talk about putting my home on the market due to upsetting personal circumstances. I spoke to Jane, who I immediately warmed to as she was totally empathetic of my situation. To be honest if I wasn't so sensible about getting more than one valuation etc I could have easily agreed to sell with Greens there and then!! Jane arranged my valuation with Jonathon. From my previous experiences of having property valued I was expecting someone quite pompous and was ready to be patronised. However I couldn't have been more incorrect. Jonathon came to my home and respected that it was a home not just a house and talked me through his thoughts about the valuation, but most importantly he listened to my thoughts too. My little boy was with me and Jonathon talked to me about how to make the viewings easier and trying to book viewings in one block on one day to help me organise my time better being a single working mum! From that point on I spoke to Nina who organised all of my viewings. Nina was friendly and informative about the people coming round and true to their word my viewings were all booked in a way that was convenient to me. At one point I think I spoke to Nina nearly everyday and she was patient and helpful at all times. When there were quite a few viewings booked in within the first week, I expected to have a few time wasters, but every viewing booked was with a genuine purchaser who had accepted an offer or lived in rented accommodation. Many of them were in a hurry to move as they were in a short chain. It was clear to me that the team at Greens had qualified all of the viewings. I got my first offer which was lower than I had hoped, and I expected that I may be advised to consider it, but Jane was very clear with me that there was another buyer and she thought I could get more. So the second offer came in from the buyer Jane mentioned and sure enough it was more. When I called back Jane was not there so I spoke to Beverly who was also lovely and I was then advised by Beverly that there were a couple more second viewings I should take before accepting as she also thought I could achieve more. Sure enough a higher offer came in from the people Beverly said it would! I was really pleased with the offer, but I was more pleased that I felt the team were absolutely working for my fee. Unfortunately the offer fell through as sometimes these things do, but I was assured by Beverley that there would be more viewings and the previous offer could still be there. Sure enough I got more viewings and within a week another really good offer. I am pleased to say that this offer seems to be proceeding well to date, however, should anything go wrong I have every confidence that your team at Four Oaks would be on the case and I wouldn't have to lift a finger. Since accepting the offer on my home the work of your team has not stopped. I have been informed regularly of new property to the market and Nina got straight on the case booking viewings for me. She always called for my feedback and listened carefully and understood what I was looking for to enable her to make other suggestions. Further to this Jonathon arranged a viewing of a property for me before it had gone on the market. It was great too, I really did like it, it was clearly understood what I was looking for I and gave it real consideration..â€¦â€¦. but I am sorry to say that I had seen another property with another agent that I have now had an offer accepted on. To be honest I was disappointed I had not found anything on the market with Greens, as by this point I felt a little bit of loyalty and after all they had done all the hard work!! I have also used the solicitors recommended, paid for the contract ready service and they have been great. Very efficient and quick to get things moving. I am now organising my mortgage through one of your financial advisors John Cross, and so far again the service has been great. Not patronising, no hard sales pitch, very informative and returns calls very quickly. I know that selling houses is a business and I fully understand that it is good business to sell a home to someone who sells their home with you, and keeping that circle going keeps the whole business going, I also understand that financial services are a great way of making money and that you are maximising each customer, and that most agencies will employ some if not all of these strategies, but the key difference between other agencies and the team at the Four Oaks branch of Greens is the way your team have put all of that into practice, with warmth and an understanding that people have lives and a story to their sale. They have been incredibly pro active, professional and hard working. This has all made selling my home simpler, easier and pain free!! My last observation would be how well the team at Four Oaks work together. I never had to explain myself when I spoke to someone else as they all knew where my sale was up to and what was happening. Whilst I didn't have any dealings with the branch manager. having worked as a manager of people for a number of years I am sure this doesn't all happen without strong management and leadership. I was going to wait until my sale has completed before writing this email as I don't want to jinx it!! But I feel that even if it does jinx it I am in safe hands. Please pass on my huge thanks to your team at Four Oaks and should I ever need to sell a house again (hopefully not the one I have under offer!!) or have friends or family who do, I shall certainly recommend Greens! Many thanks and kind regards K"
"Hi Lauren I just wanted to say another massive thank you as you have been absolutely brilliant in helping my offer be accepted .If you can forward this to your manager for me I would be greatful as your customer service has been outstanding and I would recommend anyone come to yourselves if they are looking to buy or sell a property. Thanks again Hayley"
"Jacquie Many many thanks for an excellent job, superbly executed, in selling our house. Thanks to your efforts we are looking forward to pastures new tomorrow. The enclosed bottle is not so much as to remember us by, as to forget us with! With thanks and our good wishes E and P PS thanks to the office staff who also played their part in securing our move. "
"April The service that you and your team was brillerent, I would have never have moved without all your help. Thanks "
"Dear Claire and Linda I just wanted to drop you both a quick email to say thank you for all your work concerning the sale of house in the UK. Living in New Zealand throughout the process initially filled me with dread and anguish but your constant communication and advice quickly reassured me that it was in safe hands. You're a terrific team and I wish you all the very best for the future. To you both, Thank You! With kind regards Steve "
"To Gary and Lisa I just wanted to thank you both for your help. The work was completed on my kitchen on Saturday. Thanks again Rachael "
"On behalf of my wife and myself, can I thank you and your team for the excellent professional service that you have provided. Not living in the Midlands we spent some time selecting which agents to use for the sale of this property. Based on the service and quick sale at a good price it looks like we chose well. Regards Mike "
" Hi Linda I wanted to thank you for all your time and help over the last couple of months for the sale of our house. We have settled in so well to our home in Tamworth. If I hadn't had your help sometimes I felt I could have crumbled! I have spoke highly of Green and Co and have recommended two people to you who currently have their houses for sale with you. If I choose to sell up and move again I wouldn't hesitate to use Green and Co, although I can see my Husband and I staying put! Please pass on my thanks to Ben who was also very helpful during the early stages of the sale and also Lisa & Claire. I hope to pop by one day you're in. Thanks E"
"Hi Jacquie Thanks very much for your efforts and help.we sincerely appreciate this. It was a great pleasure to deal with you and your team. Thanks again regards N & R "
"Hi Nyree/Julie I meant to drop you a note a couple of weeks ago but have only just got round to it - just wanted to thank you both for all your help during our purchase of Harebell Walk and for putting up with my incessant emailing! You were both really helpful in explaining things in a way that a first time buyer can understand and we are really pleased with how smoothly it all went so thanks again! Kind regards L"
"To Linda, Claire and team Thank you for all your help with our house move, we will definitely recommend you! We love our new house and it feels like home already! Mr and Mrs G"
"Hi Ben, I would like to say many thanks to both you and all the people in the Tamworth office who have helped me in the purchase of this property. The regular weekly updates and chasing people which you have all done on my behalf has made the deal run a lot smoother for me as i have been able to feel that you are all on top of things. In comparison to other house purchases i have made using other agents i can say that in my experiance Greens have been the best by miles. Well done to the Tamworth office. Regards, N"
"Dear Claire. Sorry for the somewhat delay in writing this note. I write with regard to my recent purchase in Tamworth. I would like to say thank you to you and all your staff for the excellent service provided. Of special mention goes to Linda and Ben, whose service was invaluable during the progress and final purchase of the property. .....Well done both! Thanks again. Kind regards, M"
"Good Afternoon Claire, I trust you are well Just a brief message, could you please pass my thanks on to Ben Matthews, Ben has been a credit to Greens through his endeavours and tenacity he has secured my purchase and a sale for Greens. Bens communications, updates, feedback and friendly customer approach have been second to none. I am unsure if Greens operate a values award scheme if you do, would you please nominate Ben. To receive such great service these days is rare, I believe we are all quick enough to complain, but slow to say thank you and show our appreciation. Once again please pass my thanks on, Ben really has been a credit to Greens Kind Regards Richard "
"Just a little something Claire to thank you for your help in finding us a home. It really was very much appreciated. Best wishes From L and M "
"Thank you soooooooooooooooooooo much again Adam for all your help through this :-) you and all the people at Greens Four Oaks have been so amazing, you've really held me hand through this and put up with my constant chasing! Hopefully tomorrow will be smoother! I'm sure I'll be calling first thing :-) Thanks again, J"
"To Greens â€“ Claire, Ben, Linda, Donna Thanks For all your ongoing support and patience and helping our dreams come true â€“ with the purchase of Padstow. We will surely recommend to family and friends! A and K "
"To Ben and all of the team at Green and Co Thank you for all of your assistance in purchasing my first house, I know I have been demanding at times but thank you so much for your patience. Katie"
"Sandeep says: "Hi David, Back in August, my husband and I were searching for a property in Great Barr. After viewing two properties via Greens, Melissa registered my details and found us our dream house within a week! Prior to this, we were in contact with many Estate Agents and had to 'chase' up most of the properties ourselves. This is just a quick email to say that we both believe that we found our dream home because of the efficiency of one of your members of staff. Not only did we find her to be pleasant but to be extremely hardworking. She has quite a skill of getting to know the requirements of clients and then suggesting suitable properties. We just wanted you to know that we appreciate everything that she has done for us. Thank you Sandeep Chera""
"@greenandco Four Oaks have sold our house in just 1 week! Supreme effort & special thanks to Jonathon who's amazing pic.twitter.com/1kQtFYfb0r "
""Hi Simon Just to thank you and your team for all the hard work and quick sale. sorry I had to post the keys late last night and not to take them personally and thank the team, but I had to wait for the neighbour to come home from work for his keys. thanks again regards Mary and Ann""
""Dear Lisa, I just wanted to personally thank you for all your help and support you gave whilst trying to sort our deposit dispute out. I found you to be both professional and empathetic in your approach. It was a really frustrating and disappointing situation to be in with our landlord but with your good advice we felt confident to challenge the claims. Thank you very much and keep doing what you do! Good luck Andrea""
""Di Thank you so much, we are so pleased with the professional service we have received from Green & Company Financial Services, from the moment I meet Mandy, and the support of you and your team, I have been well impressed. Hope that I can recommend you in the near future, to any potential customers. Thanks again Mandy hope things are good with you, look forward to seeing you in 12 Months all so. Best Regards John""
""Dear Simon and team Re: Orphanage Road , Erdington On behalf of my sister and brother I would like to thank- you for the professional way you dealt with the sale of our Mothers house. From the time I met you , Simon, when we were looking for an agent to market the house you showed great enthusiasm for the property which shall never leave me and gave great comfort to my Mom when I relayed your reactions to her . From start to finish the service has been 5 star and would have no hesitation in recommending this great agency ! Thank you , once again. You made a difficult time easier for all concerned. Yours sincerely A""
""To all the staff at Boldmere Thank you for selling our house!! D and S (Longmoor Road)" "
""To the Boldmere sales team Just a short note to thank you and the team for your kind assistance with the sale of Church Road. Everything went through much quicker and more smoothly than we expected! We are impressed by your teams service and professionalism, and will recommend you as and when. Thanks again. Kind regards The M Family" "
""To all the staff at Greens Many thanks for the excellent service we have received from you all. With me in Devon and Keith in Coventry it has been important to have good communication. Many thanks P To all the staff at Greens Thank you so much for everything on the sale of my house. So professional and helpful all of you. Wishing all of the very best. S and T Mile Oak Thank you to all the team for your support and efficiency, weâ€™ve been very impressed with your friendly service and canâ€™t believe how quickly weâ€™ve sold with your help. The B To all that helped me sell 96â€¦â€¦â€¦â€¦ It was a marathon but after â€œtantrums and tiarasâ€ later it was eventually sold. One positive is that we will never forget the 106 agreement as much as we may try. Thank you for sticking with it. Bev" "
Mr D Miller
""Green and Co did a splendid job selling my property...""
Mr & Mrs V
""Many thanks for all of your hard work help and patience that you have shown us. We are settling in nicely.""
Mr & Mrs G
""Thank you for all your hard work, help and kindness during a very stressful time - we do appreciate it.""