Jane/Jacquie,
I just wanted to say thank you so much for all your help with trying to find a new home. We have now secured a new build property on a part-exchange basis and which we hope to move into mid-March.
You and your team have been so professional, courteous and helpful in our property search. If only all other estate agencies were like your office!
Kind regards,
Anne
Jemma Connor-Iommi
Dear Paul,
I first came into your branch of Greens in May. I discussed a number of suitable properties for myself with Liz and April. I was then referred to Lisa who has successfully sorted a mortgage out for me. The sale is currently in the process of going through.
The reason I am writing this letter to you today is to inform you that all three members of staff I mention above have gone above and beyond what I would class as excellent customer service. They have all been extremely helpful and have kept me informed at least once a week of any updates. I am extremely grateful to them for this has been one of the most stressful times of my life.
In closing I would like to say thank you to your staff and to inform you that I would recommend Greens - and especially your Sutton Coldfield Branch - to all my family and friends, as they have proven to be the best estate agent I have dealt with.
Yours sincerely
Richard Lancett
Thank you very much for all your help with the recent house sale.
A special thanks to Liz, April and Lisa for all your efforts and your patience. I appreciate it very much.
Gill & John Cope
To Liz & the Staff at Greens
We are delighted with our new house and appreciate all your help in getting us here.
Mr & Mrs F
Thank you very much for all of your help in us buying, we have only even In 2 days and love it thank you
Mr & Mrs G
Thank you for all your hard work, help and kindness during a very stressful time - we do appreciate it
Mr & Mrs B
Thank you so much for all your hard work. You really came through fr us where others didn't.
Mr & Mrs H
Many thanks for all your hard work!
Mr & Mrs D
Just wanted to say thank you to you all for selling our house and dealing with all the problems along the way
Mr & Mrs H
Thank you for all your help on the sale of our home
Mr & Mrs W
Thank you for all the help on selling our house
Mr & Mrs B
It has been a roller coaster of a ride for me selling mill cottage. But with your help and kindness you made it a smoother journey. Thanks again
Miss B
Thank you for all your support many thanks.
Mr & Mrs V
Many thanks for all of your hard work help and patience that you have shown us. We are settling into our new home nicely and would like you to know how much we appreciate all that you have done for us
Miss H
Just a little note to thank you and your team for everything you did for me, making my move pleasant and trouble free. Good luck for the future.
Mr & Mrs C
Thank you for all your help the past couple of weeks, we appreciated the way you kept chasing countrywide and kept us informed daily (we would still be at briar Christmas of you hadnt!!!!)
Mrs S
Could this message be forwarded to senior management please? I write with regards to your manager Ian at your Castle Bromwich office. My husband and I have tried to buy a property with success from your office in Castle Bromwich. Unfortunately things have not gone to plan to say the least. However, Ian has gone way beyond his "call of duty" to help in every way possible. He has kept us informed tirelessly to make our situation easier and even done the work of others at times …solicitors! I must commend Ian. He is a delightful professional young man deserves recognition for his hard work in making a sometimes difficult situation easier to understand and cope with. He never fails to keep his promises in making and returning calls etc. He really does make one think that they would certainly use your company to market or buy property. Well done Ian.
Mr C
I just wanted to send a quick email to thank you and your colleagues for all your help over the last few months!
It’s been a fairly straight forward process my side, about 10 weeks to exchange, so I’m really pleased.